Vectra UI supported browsers

Supported browsers and version support policy for the Vectra UI.

Supported browsers

Vectra tests compatibility of its WebUI with current versions of the following browsers:

• Chrome

• Safari

• Firefox

• Edge

Browsers are regularly updated by the various vendors to address security concerns as well as add new functionality. Vectra officially limits support to the current versions of these browsers to reduce the security risk to the Vectra platform and customer environment. In every supported browser, the Vectra UI also requires JavaScript to be enabled and maintained as a part of the browser. Vectra does NOT support any version of Internet Explorer.

Other browsers based on the Chromium engine may function correctly, however Vectra cannot guarantee support and may not pursue code fixes to accommodate.

Supported browsers FAQ

Does Vectra only support the latest version of browsers?

Vectra strives to maintain compatibility with recent versions of these browsers as we realize that not all customers can immediately upgrade to the latest release.

What if I am facing a compatibility issue?

When compatibility issues arise in current or recent versions of a supported browser that are not the result of a browser bug or non-compliance, Vectra may pursue efforts to resolve or workaround that compatibility issue.

Will Vectra support the WebUI on an unsupported version of a browser?

When a browser version is no longer supported by the original vendor, Vectra will require the end user to update their browser to a compatible version as no efforts will be made to correct compatibility issues that arise while using deprecated browser versions.

For any questions related to browser version support not addressed by this article, please contact Vectra Support.