Set up SSO for Recall access and troubleshoot common login issues.
The method used to access Recall Data is through your Vectra QUX UI, this also allows you to use your same egress whitelisted IP when working remotely, instead of having to add additional whitelist IP's( all requests to Recall will be proxied through your Brain appliance) when needing to access Recall offsite.
When looking at detections in the Vectra UI, select the link Investigate in Vectra Recall to access Recall data. This will navigate to the Recall UI and access the detection that is being investigated.
This feature also allows the users with Brain login credentials to go straight to their Recall Account.
Due to Vectra's security protocols to keep your information safe, and to allow for auditing of user access, users are only able to access the Recall UI through the Brain login.
If your company does not want all users to have access to the Recall instance, you can manage your users under Configuration → ACCESS → Roles. Then add the Users to a role without access to the permission Recall - Data Access.
