> For the complete documentation index, see [llms.txt](https://docs.vectra.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vectra.ai/deployment/recall-qux-only/enabling-forwarding-to-recall.md).
# Enabling forwarding to Recall
To enable forwarding to Recall the following prerequisites must be met:
* You must be licensed for Recall.
* Your Brain appliance must have active and functional NTP synchronization.
If you are interested in Recall but have not yet received your license please contact your Vectra Sales team or Vectra Support.
#### **Enabling forwarding**
* Navigate to *Configuration → SETUP → Recall.*
* Edit **Recall Metadata Forwarding**
* Turn the flag on and **Save**
* Wait for the signed certificate to be generated. This may take a minute or more.
* Once enabled you should see Health Status as **Connected**.
#### **Firewall requirements**
Your Brain appliance will need to make outbound HTTPS (TCP 443) connections to your Recall instance.
Your Brain will need to keep its clock synchronized with Recall for token-based authentication to work, this can be done by allowing requests to an NTP server, or by manually synchronizing the Brain's clock periodically.
The IPs and FQDN will be provided by your Support or Sales team once Recall is licensed and deployed.
For your security, the Recall instance is restricted so that only your Brain can make HTTPS connections to the instance. Your Support or Sales team will ask you to provide the external (post-NAT) IP addresses for configuration in your Recall instance firewall.
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