> For the complete documentation index, see [llms.txt](https://docs.vectra.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vectra.ai/configuration/response/ticketing/servicenow-cmdb-integration-rux.md).

# ServiceNow CMDB integration (RUX)

**Real-time Asset Discovery and Visibility**: Vectra AI continuously monitors network traffic across on-premises, cloud, and hybrid environments, ensuring that the ServiceNow CMDB is always populated with accurate, up-to-date information on all assets, including unmanaged and shadow IT devices.

**Enhanced Security Context**: By integrating Vectra’s AI-driven threat detection, the CMDB provides deeper insights into network behavior, allowing customers to identify and prioritize high-risk assets, ensuring proactive security and reducing incident response times.

**Comprehensive Hybrid Network Coverage**: Vectra’s platform monitors every part of the hybrid infrastructure, including remote workforces, data centers, and cloud environments, making it a single, unified data source for the CMDB, simplifying asset management across complex IT landscapes.

**Improved IT Operations and Efficiency**: With rich data from Vectra AI, customers can streamline IT workflows in ServiceNow, optimize network performance, and improve operational decision-making based on real-time, actionable intelligence.

**Reduced Operational Risk**: The integration of Vectra AI with ServiceNow CMDB enhances governance and compliance efforts by ensuring that all network assets are visible and properly documented, reducing the risk of security gaps and unmanaged vulnerabilities.

**Implementation Resources**

Several resources are available to assist with implementation and training. The individual resources are available for download or viewing at the bottom of this document.

* **Integration Guide: Vectra\_CMDB\_Integration\_Guide.pdf**
* **Sample Schema: sample\_host.json**
* **Videos:**

{% embed url="<https://vimeo.com/1026248316/c0abea4d6b>" %}

**Attachments**

{% file src="/files/pFT2unsKpWMCgHBZKGeN" %}

{% file src="/files/fz2bvEt4RRhnMIsV5YdT" %}


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