> For the complete documentation index, see [llms.txt](https://docs.vectra.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vectra.ai/configuration/response/soar/servicenow-sir-soar-integration-qux.md).

# ServiceNow SIR SOAR integration (QUX)

**ServiceNow Platform Version Support**

This integration is supported on ServiceNow Platform: not supported\
As of December 2025 there are no current ServiceNow platforms supported for this integration. Necessary updates are being planned to enable support for current ServiceNow Platforms in Q1 2026.

**Contains**

* Overview
  * Vectra ServiceNow Application
  * Application features
  * Compatibility Matrix
* Vectra Detect for SIR
  * Mid Server Installation
  * Installation
  * Pre-requisites
    * Permissions and Roles
    * Application Download and Installation
  * Configuration
    * Create Users
    * Integration Configuration
    * Incident Profile
  * Entities
    * Accounts
    * Hosts
    * Detections
  * Process Monitor
  * Manual Actions
    * Download a PCAP file attached to a detection
    * Add a tag to a host, account, or detection on Vectra Detect
    * Add a note to a host, account, or detection on Vectra Detect
    * Mark detection as fixed
  * Incident Assignee
  * SOAR Action: Observable Enrichment
  * Uninstallation
  * Support, Troubleshooting, and Known Limitations
    * Support
    * Troubleshooting
    * Application Logs
    * FAQs

**Attachments**

{% file src="/files/SGOKLmihmbps7wQyPzy1" %}


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