🏠Welcome

This is the home page for docs.vectra.ai.

Introduction

Welcome to the new home of documentation for Vectra AI.

Our documentation lives on this site, providing easy access to detailed guides and resources to help you navigate Vectra AI products seamlessly. Meanwhile, our Knowledge Base articles, support cases, and product downloads are hosted on our dedicated support portal at support.vectra.ai. This division ensures that users can quickly find in-depth documentation here while accessing KBs and technical assistance through our support portal.

For Vectra Fusion customers, the current documentation can be found at docs.netography.com. As part of our integration roadmap, we will be working towards merging these resources with our comprehensive documentation here. This transition aims to provide a unified and streamlined experience, ensuring all users have access to consistent and consolidated information in one location. Keep an eye out for updates as we progress with this integration later this year.

Docs vs KBs

Docs (Documentation) refers to comprehensive guides, user manuals, and detailed resources designed to help users understand and make the most of a product. They are typically structured, well-organized, and provides step-by-step instructions, ensuring that users can achieve specific tasks or solve complex issues independently.

KBs (Knowledge Base articles), on the other hand, are focused on providing quick solutions to specific questions or common issues users may encounter. KBs are generally shorter than documentation, addressing particular problems, and often include advice for specific situations, troubleshooting steps, FAQs, etc.

In summary, while documentation offers in-depth educational content, KB articles provide immediate, targeted solutions, making it easier for users to find answers quickly during specific situations. Vectra support personnel may point you to docs or KBs depending on the issue you face.

Future Plans

Vectra plans to enhance the support portal by introducing a unified search feature in a future update. This enhancement will allow users to easily locate answers by searching content on both this new documentation site and on the support portal. This unified search feature aims to streamline the search experience, ensuring users can efficiently find information from both comprehensive docs and targeted KB articles without navigating multiple resources. This documentation site will only search the content housed in it.

Vectra also plans to migrate live api documentation to this site in a future update. For now, continue to use apidocs.vectra.ai for live documentation of v3 and higher versions of Vectra APIs. PDF documentation for Vectra's APIs, including v2.x APIs, can be found under api-rux and api-qux on this site.

Please check the Release Notes section for details on both Vectra Product updates and major updates to the documentation site.

Have Feedback or Need a .pdf

Vectra is still working to update some of the content that previously was on the support site. As such you may find some formatting inconsistencies or other issues, and some articles will still provide a .pdf instead of being native articles. We will continue to enhance articles on the documentation site in future updates.

We are working to make as much content as possible available in a native format that doesn't require downloading a .pdf but some readers will still need a .pdf for reading offline.

To provide article feedback:

All articles have a Was this helpful? area in the table of contents for each article on the right hand side. After clicking on a level of emotion to associate with your feedback, you can enter text to accompany your feedback if desired. Be as verbose as necessary. Vectra will be reviewing this feedback and trying to address it.

If you feel that you need a more official response, feel free to open a ticket on the support portal.

To create .pdf from native articles for reading offline:

All article pages have an AI Assistant button near the top right of the page.

Simply select Export as PDF to export the page and any sub-pages under it as a .pdf.